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Terms & Conditions

Creative Direction & Brand Artistry Terms & Conditions 1. Agreement By engaging in any Creative Direction or Brand Artistry service, including making payment, the client confirms they have read, understood, and agreed to these terms. 2. Nature of the Work Creative Direction and Brand Artistry services provide a combination of visual direction, refinement, and creation across the client’s visual ecosystem. This work is responsive and evolves based on the needs of the project. It is not an unlimited or on-demand service. 3. Creative Direction All work is guided by Laura Anne Renwick’s creative direction, experience, and process. This is not a purely client-led service. Decisions are made based on visual integrity, alignment, and the function of the overall visual ecosystem. 4. Scope & Boundaries Each offer includes a clearly defined level of time, assets, sessions, or input. Any requests beyond what is explicitly included within the offer will be treated as additional work and may incur further fees. 5. Revisions & Changes Revisions relate to refinement of agreed work only. Requests for alternative concepts, additional directions, or changes to the original brief may be treated as new work and may incur additional charges. 6. Client Responsibility The client remains responsible for: providing clear and timely communication supplying required content, assets, or information implementing guidance where relevant Delays in communication or decision-making may impact timelines and delivery. 7. No Guarantee of Outcomes No guarantee is made regarding: business performance financial results audience response The client remains fully responsible for implementation and outcomes. 8. Payment Terms Payments must be made as agreed. Failure to meet payment terms may result in work being paused until payments are brought up to date. No refunds are issued once work has commenced or access to support has been provided. 9. Intellectual Property All artwork, designs, and creative outputs remain the intellectual property of Laura Anne Renwick unless otherwise agreed in writing. Clients are granted a limited, non-exclusive licence for agreed use only. Work must not be: resold sublicensed altered beyond agreed use passed to third parties for modification without prior written consent. 10. AI & Creation Standards All visual assets are created and refined manually. No generative AI tools are used in the creation of client work. 11. Marketing & Portfolio Use The artist retains the right to use completed work for portfolio, marketing, and promotional purposes. 12. Liability To the fullest extent permitted by law, Laura Anne Renwick is not liable for: business outcomes financial loss indirect or consequential damages third-party issues implementation decisions 13. Termination Services may be paused or terminated if: payment terms are not met communication breaks down agreed boundaries are not respected No refunds will be issued in these cases. 14. Force Majeure The artist is not liable for delays or inability to deliver due to circumstances beyond reasonable control. 15. Governing Law These terms are governed by the laws of England and Wales. Additional Terms Per Offer Visual Identity Suite This is a fixed-scope project with defined deliverables. Includes: brand discovery session logo and variations identity guide Revisions relate to refinement of the agreed direction only. Alternative concepts or changes in direction will be treated as additional work. Final files are supplied upon full payment only. Visual Ecosystem Audit This is a 90-minute diagnostic and advisory session. No design or implementation work is included. The client is responsible for how recommendations are applied. Visual Alignment Curation (3+ Months) This is a monthly creative direction and asset creation service. Includes: initial alignment session monthly 60-minute session up to 4 visual assets per month messaging support within working hours This is not an unlimited service. Asset creation is capped at the stated monthly allowance Unused assets or time do not roll over Additional requests beyond the monthly scope may incur additional fees Creative Director Partnership (12 Months) This is a limited-capacity, 12-month creative direction partnership. Includes: monthly strategic session up to 10 hours of implementation and creation per month ongoing visual oversight messaging support within working hours This is not an unlimited or on-demand service. Monthly time allocation is capped Additional work beyond this will be quoted separately Work outside of scope (including full website builds, decks, product creation, and production management) is not included unless agreed separately Delays in communication or decision-making may result in work being paused. Commitment, Cancellation & Payment Responsibility This partnership secures a dedicated space within the artist’s annual capacity. All payments are non-refundable. Where paid in full, no refunds will be issued once the partnership has commenced. Where on a payment plan, the full fee remains due regardless of early termination or non-engagement. This reflects the time and capacity reserved over the full term. The reserved space is non-transferable. Bespoke Artistry Projects Bespoke work is quoted per project and subject to availability and alignment. Scope is defined per project. Any additions or changes outside of the agreed scope will incur additional fees.

Oracle, Tarot & Affirmation Card Design Terms & Conditions 1. Booking and Payments All bookings require a non-refundable 20% deposit to secure your place. Artwork will not commence until a minimum of 40% of the total project fee has been received. The remaining 60% will be paid in agreed instalments over the course of the project. All payment terms will be confirmed prior to work commencing. Payments must be made on time as agreed. If instalments are not met, work will be paused until payments are brought up to date. The full balance must be paid before the release of any high-quality, print-ready artwork. Failure to complete payment may result in artwork being withheld and further action taken to recover outstanding balances. 2. Usage Rights Clients are granted usage rights for their card deck designs and associated promotional materials as discussed and agreed upon at booking, provided that Laura Anne Renwick is credited as the artist/designer where appropriate. Unauthorised use of designs on saleable merchandise (including but not limited to clothing, stationery, posters, or additional products) without explicit written consent is prohibited. Original artwork must not be altered, copied, or recreated by third parties. 3. Image & Photography Licensing Clients must provide images and photographs that are either owned, licensed, or have permission for use. The client assumes full responsibility for any legal action arising from the use of unlicensed or unauthorised images. Clients must disclose the origins of all supplied imagery. 4. Consultation and Design Process A complimentary consultation is provided to discuss project ideas. Upon agreement, a non-refundable deposit of at least 20% is required. Artwork will only begin once a minimum of 40% of the total payment has been received. The artist is not responsible for delays caused by late payments, incomplete information, or lack of client communication. All work is guided by the artist’s creative direction, experience, and process. Changes to the original brief after work has commenced may impact the project timeline and will be treated as additional work. Any significant changes in direction must be agreed upon in writing and may incur additional fees. 5. Revisions and Amendments Revisions relate to refinement of the agreed concept, not the creation of new concepts or a change in overall direction. Requests that move beyond the original brief or significantly alter the agreed direction will be treated as additional work and may incur further charges. 6. Working Hours Client projects are prioritised within designated working hours. Communications received outside of these hours will be responded to as promptly as possible. Design work will be carried out within working hours only. 7. Marketing and Promotional Use The artist retains the right to use any created imagery for portfolio, marketing, and promotional purposes. The artist will not reproduce or resell card designs for personal financial gain. 8. Liability and Indemnification Clients agree to indemnify and hold harmless Laura Anne Renwick from any claims, damages, or expenses arising from the use of client-provided images or unauthorised use of artwork. 9. Working with Publishers When working with publishing companies, it is the client’s responsibility to ensure that all requirements, timelines, and specifications are clearly communicated. Any changes to the project scope or additional requests must be agreed upon in writing and may incur additional charges. The publisher and client must ensure that any contractual agreements do not conflict with the artist’s intellectual property and usage rights as outlined above. Any additional or exclusive rights must be negotiated separately and agreed upon in writing. 10. Self-Publishing and Printing Companies For self-publishing clients, it is recommended to allow sufficient time between project completion and launch to account for printing, dispatch, and delivery. The artist is not responsible for any issues arising with printing companies, including delays, errors, or delivery issues. Clients are responsible for supplying correct templates and specifications. Any reworking required due to incorrect templates may incur additional fees. 11. Governing Law These terms and conditions are governed by the laws of England and Wales. Any disputes will be handled under this jurisdiction. 12. International Clients These terms apply to clients worldwide. Clients are responsible for complying with their own country’s laws, taxes, and regulations. The artist is not liable for delays, duties, or additional charges incurred through international processes. 13. Dispute Resolution Any disputes arising under these terms shall be handled within England and Wales unless otherwise required by law. 14. Compliance with International Law Clients must ensure that their use of the artwork complies with all applicable laws and regulations. The artist accepts no liability for non-compliance. 15. Agreement By making payment, the client confirms they have read, understood, and agreed to these terms and conditions.

Oracle Doula Mentorship & Services These Terms and Conditions (“Agreement”) apply to all services provided by Laura Anne Renwick (“Mentor”) under the Oracle Doula Mentorship (“Mentorship”) to the client (“Client”). By enrolling in this Mentorship, the Client agrees to be bound by the terms outlined below. ​ 1. Booking and Payment 1.1 The Oracle Doula Mentorship is offered on an application-only basis. Acceptance is at the sole discretion of the Mentor. 1.2 Upon acceptance, the Client agrees to the selected payment plan (monthly or pay-in-full). 1.3 Monthly payments are £250, payable in advance via automated billing. 1.4 Pay-in-full enrolment is eligible for a 10% discount. 1.5 Missed or failed payments may result in paused access to the Mentorship and forfeiture of sessions. 1.6 No refunds will be issued once the Mentorship has commenced, including for early withdrawal or missed sessions. 2. What’s Included 2.1 The Mentorship includes: One (1) monthly 90–120 minute 1:1 session (via Zoom or equivalent platform) Weekly written accountability check-ins (via WhatsApp or Messenger) Drop-in message support Monday–Friday (for brief enquiries only) Access to the Oracle Doula: Dream Deck Toolkit Emotional, creative, and energetic support throughout the mentorship period 2.2 Mentorship is available in terms of 3, 6, or 12 months as agreed at enrolment. Ongoing support beyond the original term may be offered on a rolling monthly basis. 2.3 If the Client has completed an Oracle Mapping Intensive within three (3) months of enrolment, the full session fee (£222) will be deducted from the first monthly payment, upon request. 3. Scope of Support 3.1 The Mentor provides strategic, intuitive, creative, and energetic guidance. The Mentorship does not include design services, done-for-you production, or publishing management. 3.2 The Client retains full creative responsibility for their deck and agrees that outcomes will depend on their engagement and implementation. 3.3 The Mentorship is not a substitute for therapy or medical support. The Mentor does not offer psychological or clinical advice and will recommend external support where appropriate. 4. Session Terms 4.1 The Client is entitled to one (1) scheduled call per month. 4.2 A maximum of two (2) rescheduled calls is permitted within the mentorship term. 4.3 Short-notice cancellations or repeated rescheduling by the Client may result in forfeited sessions, at the Mentor’s discretion. 4.4 In the rare event that the Mentor needs to reschedule a session at short notice, this will be communicated promptly and in good faith. 4.5 Calls will not be scheduled during the Mentor’s planned studio closures or periods of unavailability. The Client will receive reasonable advance notice of these periods. 5. Message Support and Boundaries 5.1 Messaging support is available Monday to Friday, with a response time of up to 24 hours on working days. 5.2 Message support is for short-form check-ins, clarifications, or light emotional support. Long-form input is reserved for scheduled calls. 5.3 Clients are expected to honour the energetic and practical boundaries of this access. Excessive messaging may be gently addressed. 6. Intellectual Property and Resources 6.1 All resources, tools, PDFs, meditations, and templates provided by the Mentor remain the intellectual property of Laura Anne Renwick. 6.2 These materials are licensed for personal use only and may not be reproduced, distributed, or shared. 6.3 Unauthorised use will constitute a breach of this Agreement and may result in legal action. 7. Creative Integrity and Responsibility 7.1 The Client agrees to create their own artwork without the use of AI-generated or plagiarised content. 7.2 The Client is responsible for ensuring that any external imagery used is ethically sourced and properly licensed. 7.3 The Mentor is not liable for any legal claims arising from misuse of imagery or publishing violations. 8. Termination and Refunds 8.1 Once the Mentorship has commenced, no refunds will be issued. 8.2 The Mentor reserves the right to terminate the Client’s access without refund if: There is a breach of these Terms The Client acts in a way that is disrespectful, disruptive, or misaligned with the values of the space There is consistent lack of engagement that prevents meaningful progress 9. Governing Law This Agreement shall be governed by the laws of England and Wales. Any disputes will be resolved under the exclusive jurisdiction of the courts of England and Wales. 10. For International Clients (Outside the UK) This mentorship is based in the UK and follows UK law. By enrolling, you understand and agree that: This agreement is legally governed by the laws of England and Wales, regardless of where you are located. Any disputes will be resolved through the courts of England and Wales. You are responsible for making sure that anything you create, use, or publish during this mentorship follows the laws, licensing rules, and publishing regulations of your own country. The Mentor (Laura Anne Renwick) cannot be held liable for any issues that arise from your use of unlicensed imagery, misuse of content, or breaches of local publishing laws or printing requirements. If you're unsure about anything related to licensing, printing, or publishing in your country, it’s your responsibility to seek local advice. 11. Agreement By enrolling in the Oracle Doula Mentorship and making any form of payment, the Client confirms they have read, understood, and agreed to these Terms and Conditions in full.

Original Alchemical Artwork Terms & Conditions 1. Purchase & Agreement By purchasing an original artwork, the buyer confirms they have read and agreed to these terms. 2. Ownership Ownership of the physical artwork transfers to the buyer upon full payment. All intellectual property and copyright remain with Laura Anne Renwick. 3. Copyright & Reproduction The artwork may not be: reproduced distributed printed used for commercial purposes without prior written consent. This includes digital reproduction, merchandise, and promotional use. 4. Artist Rights The artist retains the right to: reproduce the artwork as prints use the artwork for marketing, portfolio, and publication share the artwork across platforms 5. Payment Full payment is required prior to dispatch unless otherwise agreed. All sales are final. 6. Shipping & Delivery The buyer is responsible for providing accurate delivery details. Shipping times are estimates and may vary. The artist is not liable for delays caused by couriers or customs. Any damage in transit must be reported within 48 hours of delivery, with photographic evidence. 7. Loss or Damage Once dispatched, responsibility for the artwork transfers to the courier. The artist is not liable for loss or damage during transit, though reasonable assistance will be provided where possible. 8. Care of Artwork The buyer is responsible for the care, handling, and appropriate display of the artwork once received. 9. Commissions (if applicable) For commissioned artwork: A non-refundable deposit is required to secure the booking The remaining balance must be paid before dispatch The artist retains full creative direction over the final piece Refunds are not issued once work has commenced. 10. Liability The artist is not liable for: damage after delivery improper handling or display indirect or consequential loss 11. Stockists & Retail Partners Original artworks may be supplied to approved stockists or retail partners on a wholesale or consignment basis, as agreed in writing. Stockists are granted permission to display and sell the physical artwork only. No reproduction or duplication rights are transferred. Stockists must not: reproduce the artwork in any form use the artwork for merchandise or printed products alter or modify the artwork All artworks must be displayed and handled with appropriate care. The stockist accepts responsibility for any loss, theft, or damage while the artwork is in their possession. Retail pricing must remain consistent with the artist’s agreed pricing unless otherwise approved. The artist retains the right to request the return of any artwork or to end a stockist agreement at any time, with reasonable notice. 12. Purchases via Stockists Where artwork is purchased through a stockist or retail partner, the sale is made between the buyer and the stockist. All payment processing, refunds, exchanges, and consumer rights relating to the purchase are the responsibility of the stockist. The artist is not responsible for: payment handling returns or refunds shipping arranged by the stockist customer service provided by the stockist Intellectual property, copyright, and reproduction rights remain with Laura Anne Renwick in all cases. Any issues relating to the condition of the artwork upon purchase must be raised directly with the stockist in the first instance. 13. Governing Law These terms are governed by the laws of England and Wales.

Online Programs, Courses & Workshops Terms and Conditions 1. Registration and Accountability 1.1. By signing up for an online program, course, or workshop, you agree to be fully accountable for attending all live sessions and completing any advised self-led activities. 1.2. It is your responsibility to manage your time and space to complete all associated work or activities. 2. Live Sessions 2.1. Appropriate information and instructions will be provided to attend live sessions. It is your responsibility to check your emails, including spam and promotions folders, to ensure you receive this information. 2.2. Failure to attend live sessions or complete self-led activities does not entitle you to any refunds or compensation. 3. Results and Outcomes 3.1. The results and outcomes of the program, course, or workshop depend entirely on your commitment, dedication, and presence. ANUVEYA and Laura Anne Renwick are not responsible for any lack of results. 4. No Guarantee of Results 4.1. There is no guarantee of specific results from participating in online programs, courses, or workshops. The success of the program depends on your active participation and engagement. 5. Payment and Refunds 5.1. Payment must be made in full by the start date or completed as per the agreed/subscribed payment plan. 5.2. In the event of a failed payment, you will be notified and given seven (7) days to rectify the situation. If the payment is not received within this period, access to the program, course, or workshop will be suspended until payment is made. 5.3. Continuous failure to make payments may result in the involvement of a collections agency, and you may be liable for any additional costs incurred in the collection process. 5.4. Due to the nature of these digital products and services, no refunds will be issued once access to the content has been granted. 6. Technical Requirements 6.1. You are responsible for ensuring that you have the necessary technical equipment and internet access to participate in the online program, course, or workshop. 6.2. ANUVEYA and Laura Anne Renwick are not liable for any technical issues that prevent you from accessing or participating in the program, course, or workshop. 7. Intellectual Property 7.1. All content provided in the online programs, courses, and workshops is the intellectual property of ANUVEYA and Laura Anne Renwick. You are granted a limited, non-exclusive, non-transferable license to access and use the content for personal purposes only. 7.2. You may not share, reproduce, distribute, or sell any of the content provided without prior written consent from ANUVEYA and Laura Anne Renwick. 8. Privacy and Data Protection 8.1. Any personal information collected during the registration and participation in online programs, courses, and workshops will be handled in accordance with GDPR regulations and will not be shared with third parties except as required by law. 9. Liability and Indemnification 9.1. By participating in an online program, course, or workshop, you agree to indemnify and hold harmless ANUVEYA and Laura Anne Renwick from any claims, damages, or expenses arising from your participation. 9.2. ANUVEYA and Laura Anne Renwick are not liable for any direct or indirect damages resulting from the use or inability to use the provided content and services. 10. International Clients 10.1. These terms and conditions apply to all clients, regardless of their country of residence. 10.2. International clients are responsible for ensuring they can access the online platform and attend live sessions according to their local time zone. 10.3. Any additional taxes, fees, or legal considerations specific to the client's country of residence are the client's responsibility. 11. Governing Law 11.1. These terms and conditions are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. By registering for an online program, course, or workshop, you acknowledge and agree to these terms and conditions.

Terms and Conditions for Creative Wellbeing Sessions in Schools 1. Booking and Payment 1.1. Regular Termly Bookings: Must be paid in advance, at least one week prior to the first session. This allows time to create project lists and order materials. 1.2. Ad-Hoc Bookings: Require full payment upon booking to secure the slot. 1.3. Group Organization: The school is responsible for organising suitable groups of children per session. 2. Session Space and Cleanliness 2.1. Designated Space: A designated space for sessions is required. Efforts will be made to return the space to its original condition, though minor clean-up may be needed. 2.2. Sanitization: Surfaces will be wiped down with antibacterial spray to adhere to cleanliness and COVID guidelines. 3. Cancellations and Rescheduling 3.1. Instructor Cancellations: If a session cannot proceed due to the instructor’s reasons, it will be rescheduled to the nearest suitable date with as much notice as possible. 3.2. Missed Sessions: Any missed sessions during termly bookings can be carried over to the next term, with the relevant amount deducted from the next invoice. 3.3. Invoice Settlement: Failure to settle an invoice by the specified date may result in cancellation or postponement of the booking date. 4. Safety and Health 4.1. First Aid: A pediatric first aid trained member of staff must be present within the school during sessions. 4.2. Allergies and Health Conditions: Schools must inform the instructor of any allergies or health conditions of children attending sessions in advance to ensure safe and suitable planning. 4.3. Injury Liability: While ANUVEYA holds Public Liability Insurance, schools are advised to have their own insurance to cover any injuries sustained during sessions. ANUVEYA and Laura Anne Renwick are not liable for injuries unless due to negligence. 5. Materials and Equipment 5.1. Materials Provided: All materials for sessions are provided, though occasionally a school resource (e.g., guillotine, drying rack, whiteboard) may be requested. 5.2. Electrical Equipment: No electrical items requiring a plug-in power source will be used to comply with PAT testing requirements. 5.3. Risk Assessment: A copy of the risk assessment for art sessions can be provided upon request. 6. Privacy and Data Protection 6.1. Data Collection: Any personal information collected will be handled in accordance with GDPR regulations. 7. Photography 7.1. Photographs: Photographs of children will not be taken by Laura Anne Renwick. Schools are welcome to take photographs during sessions for use in communication channels with parents/carers and for school advertising. 8. Qualifications and Therapy Disclaimer 8.1. Qualifications: While Laura Anne Renwick holds a Level 2 qualification in understanding children and young people’s mental health, she is not a trained or licensed therapist. 8.2. Art Therapy Disclaimer: Sessions provided by ANUVEYA should not be referred to as art therapy. 9. Governing Law 9.1. Applicable Law: These terms are governed by the laws of England and Wales. 9.2. Dispute Resolution: Any disputes arising under these terms shall be resolved under the jurisdiction of the courts of England and Wales. By booking creative wellbeing sessions with ANUVEYA, you acknowledge that you have read, understood, and agree to these terms and conditions.

Content Usage Terms and Conditions 1. Intellectual Property 1.1. All content created and distributed via the ANUVEYA website, email, Hub platform, or social media platforms, whether free or purchased, is the legal property of ANUVEYA. 1.2. Commercial usage of ANUVEYA content is strictly prohibited without prior written consent. 1.3. Sharing content with third parties, or on private websites, forums, or social media, is not permitted. Unauthorized use will result in legal action. 2. Privacy Policy 2.1. All personal information is managed in compliance with GDPR policies. 2.2. Personal information will not be shared with third parties unless required by law or concerns for safety. 2.3. Basic customer information such as name, email, and phone number may be stored for contact and bookkeeping purposes. 2.4. Sensitive payment information will not be stored and will be destroyed after initial use if personally provided. 2.5. All client details and discussions are confidential and handled with discretion. 2.6. Payment information is processed through Stripe or PayPal and is not accessible by ANUVEYA. 3. Liability and Indemnification 3.1. By using ANUVEYA content, you agree to indemnify and hold harmless ANUVEYA and Laura Anne Renwick from any claims, damages, or expenses arising from unauthorized use of the content. 4. Governing Law and Jurisdiction 4.1. These terms and conditions are governed by and construed in accordance with the laws of England and Wales. 4.2. Any disputes arising from or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales. 5. International Clients 5.1. These terms and conditions apply to all clients, regardless of their country of residence. 5.2. International clients are responsible for ensuring that their use of ANUVEYA content complies with local laws and regulations. By using ANUVEYA content and services, you acknowledge that you have read, understood, and agree to these terms and conditions.

Changes to Terms 1. Modifications: ANUVEYA reserves the right to modify these terms at any time. Changes will be communicated through the appropriate channels. By using ANUVEYA services, you acknowledge that you have read, understood, and agree to these terms and conditions.

Contact:-

ANUVEYA

Laura Renwick

laura@anuveya.co.uk

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